The United Nations Development Programme (UNDP) wanted to implement a new salary scale in 2008 and 2011 to assess the Service Contract (SC) modality which as defined by the UNDP is used to hire individuals for activities which are not part of the central functions of the UNDP work program. The target market or the entities which can be considered to be comparable to UNDP was to be primarily drawn from the bilateral and NGO community. InfoPro initiated both salary scale surveys by providing UNDP with a list of employers that can be considered comparable. InfoPro took into account that two thirds of the sample must be drawn from the public / not for profit employers such as civil service organizations and embassies, international and non-governmental organizations, educational institutions, and organizations that serve the state in-directly. As for the private sector selection process, InfoPro tapped into the thousands of companies which span the following sectors: accounting, advertising and media, banking, engineering and construction, financial services, FMCG, freight, human resources, Information Technology, insurance, journalism, manufacturing, marketing, public relations, retail, travel and tourism, and hospitality among others. InfoPro screened these companies by assessing several criteria: 1) whether they fall into one of the main sectors of the economy 2) whether they have more than 50 employees and 3) whether they have an established salary scale / remuneration range. InfoPro, as a result of the above screening exercise, was able to provide UNDP with a listing of ten comparable companies; 7 belonging to the public sector and 3 to the private sector. InfoPro interviewed all ten companies and collected all positions available at their organization and their job descriptions in order to match them to UNDP’s SC jobs. InfoPro then assessed the compatibility of the employers’ job positions with UNDP’s SC job positions. Employers who did not have a sufficient amount of job matches with the UNDP SC jobs were discarded. InfoPro then collected information on the minimum and maximum span of remuneration for each job position available at the employers’ organization. InfoPro also assessed the effect of education and years of experience on salary variation for each job position. Data on working hours, annual leaves, and additional allowances and benefits (cash and non-cash) were also gathered. InfoPro mapped separately all cash and non-cash benefits provided by employers and quantified all allowances and benefits. After the data collection process was complete, InfoPro in coordination with UNDP selected six of the 10 employers interviewed to be retained for the SC Remuneration Survey analysis. InfoPro’s final step was to provide salary scales that fall within the 40th, 50th, and 60th percentile and established the final UNDP salary scale within the fiftieth percentile.
