A salary scale study for a large local NGO. Investigation of benefits and allowances in similar environments including education, transportation, housing, meals, medical insurance, profit sharing schemes among other pertinent benefits. Working conditions and discrepancies in providing benefits and allowances across skill set and education were also assessed. Proposed a new salary scale.
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Since 2015, InfoPro has conducted an annual survey of company leaders for the World Economic Forum’s (WEF) ‘Global Competitiveness Report’ assessing the competitive landscape of economies worldwide and providing insight into the drivers of their productivity and prosperity. A major component of the report is the Executive Opinion Survey (EOS) which measures a nation’s economic environment and its ability to achieve sustained growth. The Survey measures appetite for entrepreneurship, skill gaps, and corruption. The Survey also helps calculate the WEF Global Competitiveness Index (GCI), and other indices.
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A study commissioned by a network of household electronics to assess outlets and personnel performance at all branches. The elements included: External and internal premises, Employee appearance and hygiene, Customer care, Behavior and attitude, and Technical knowledge. Methodology: two waves per year.
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Commissioned by the British Council, the mandate was to assess the opinions and insights of youths with regards to Violent Extremism and its prevention. Methodology: Desk Research, focus groups with Lebanese youth, and Computer Assisted Telephone Interviews with Lebanese and Non-Lebanese youth.
A study for UNICEF to assess how the Informal Settlement communities evaluate the relevance, effectiveness and quality of the water, sanitation and hygiene facilities in their camps. Methodology: Nine focus groups carried out with participants residing in various areas in Lebanon.
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A study for UNICEF to identify problems faced by women, men and children refugees and their coping mechanisms. Refugees’ key priorities and how they are being met through assistance, community perceptions and gaps in humanitarian assistance, and their future plans. Methodology: 32 focus groups of Syrian refugees residing in informal tented settlements and in host communities.
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A study for ACTED to evaluate their multi-sector program. The main objective of the program was to enhance the resilience of vulnerable host and refugee communities in Lebanon, through the promotion of livelihood opportunities, protection support and advocacy for their wellbeing. The target groups that were engaged to achieve the project objectives were vulnerable refugees and host communities, 13 Social Development Centers, 13 Civil Society Organizations, government authorities, private sector actors, government authorities, and the general public. The aim of the study was to assess the extent to which the project has met its objectives and to provide an external opinion on the relevance and performance of the project, as compared to the original plan. Methodology: Desk research, 15 Key Informant Interviews (KII) with Stakeholders, and three focus groups according to five DAC criteria (relevance, efficiency, effectiveness, sustainability, impact). Actionable recommendations and best practices were presented to enhance the planning, implementation, and management of future projects.
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The DAC framework for evaluation was utilized to assess the Improving Access to Quality Health Care for Persons with Disabilities (PWDs) in Lebanon programme conducted by IMC. Methodology: Desk Research, 40 Key Informant and In-Depth Interviews, in addition to 10 focus groups and a survey with 450 PWDs.
A survey for the World Bank covering business environment topics including access to finance, corruption, infrastructure, crime, competition, and performance measures. Methodology: Nationwide corporate survey with 532 enterprises. The study provided statistically significant investment climate indicators that are comparable across countries. It assessed constraints to private sector growth and job creation. The findings were also used to help policy makers better understand the business environment and identify, prioritize and implement reforms of policies and institutions that support efficient private economic activity.
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Market share study for a large lighting solutions company. Issues addressed: Positioning versus the competition, Brand perception, Selection process utilized in deciding on suppliers of lighting systems, Message to be communicated, SWOT, identification of unmet needs. Methodology: In-depth interviews with contractors / developers, architects, and electrical engineers and consultants.
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A Third Party Monitoring Program for UNICEF, conducting an assessment of the Adolescent & Youth Program. The UNICEF youth and adolescents section intends to monitor the running programs and the work performance of UNICEF partners in community centers. Methodology: 40 visits to assess the youth programs implemented by the following UNICEF partners. Evaluate the following: Youth Basic Literacy and Numeracy (YBLN), Life skills training, Youth Led Initiative, Awareness Raising Sessions, Agricultural Courses, Non-formal vocational or competency-based skills training, Innovation skills training, Mentorship, Sports for Development training (S4D).
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A study for The German Development Cooperation (GIZ) involving a comprehensive market review and analysis of salaries by benchmarking with other similar organizations in the Lebanese market. Methodology: Revision of job descriptions, collecting information from similar organizations, interviews and match the benchmarked job across the different levels of responsibility in the client’s salary scale, matching between actual service contract salaries and positions and those of the comparators, recommended new salary scale.
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A study for Social Impact, USAID’s monitoring arm. Conduct a mid-term performance evaluation of the LIFE project. An OECD DAC approach was utilized. Three criteria were assessed; Relevance, Effectiveness, and Sustainability, in addition to cross-cutting issues such as gender. Methodology: 28 focus groups were conducted with beneficiaries of the LIFE project.
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A study for UNICEF Basic Literacy and Numeracy (BLN and ABLN) programs targeting children and adolescents. The main objective is to gain an understanding of the following: The knowledge, attitudes and social norms of caregivers with regards to children’s rights, early marriage, discipline methods and child labor and Understanding how the following impacts children’s wellbeing. Methodology: 1,000 Computer Assisted Telephone Interviews with caregivers of children and youth enrolled in the BLN and ABLN programs.
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An analysis for UNICEF to evaluate the medium-term impact of the skills training program of previously undertaken quantitative survey entailing data cleaning and processing, tabulation, and syntax and scripts. The exercise was part of the LCO Adolescent & Youth program targeted the poorest Lebanese and non-Lebanese youth and adolescents aged 15 years and above.
Data review was followed by ten focus groups to validate and gain an in-depth understanding of the results of the quantitative survey.
A study for Global Development Solutions (GDS) and the World Bank. Identify and select two potential value chains for analysis from the following six sectors: agriculture and agro-processing; recycling and waste management; information, communications and technology entrepreneurship; municipal services; construction; and trade and Tripoli port development and trade logistics. Methodology: Collecting background research and figures on the various sectors being covered. In-depth interviews were also conducted with all key players in order to identify the value chains to be adopted. A prioritization assessment matrix was formulated to assess the various sectors with the highest potential using a set of different criteria. A snowball sampling method (commonly used to identify value chain stakeholders) was used to determine additional entities/companies to interview along the value chain. InfoPro and GDS conducted semi-structured interviews with stakeholders at every step in the value chain, including firms, government, NGOs, industry organizations, and others.
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A study for Total and Dar Group. The Council of Ministers awarded the oil drilling exploration and production licenses to the consortium composed of Total, ENI and JSC Novatek. Total E&P Liban – which was planning to start its drilling activities – and as per its internal requirements and to meet regulations needed to launch a Social Baseline Study (SBS). The main objective was to gain a thorough understanding of the socio-economic context and human environment of the future site(s) before the drilling operations begin. Methodology: Desk research, focus groups with fishermen and farmers, and 60 Key Informant Interviews with various stakeholders.
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A study for the Shouf Biosphere Reserve (SBR) to provide it with an overview of the organic and high quality market including the most prominent players and those that can be considered as competitors, market demand and supply, barriers to trade, and market requirements and regulatory framework needed for local and export markets. SBR, which offers around 82 high quality products, harvested by farmers and five cooperatives located in the surrounding areas was looking to focus on products with high potential for growth and job creation. The study provided a macro-economic overview of the organic high quality market, a detailed overview of the agriculture activity Shouf, and (3) a review of fair trade practices. Methodology: Mapping stakeholders and interviews with them. Interviews with 170 small-scale farmers.
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A study for a Holding real estate company. The company was interested in developing a software related to Real Estate Assets Management and Valuation. The study assessed the following: The competition in the global and local Real Estate Portfolio Management Software market, the offering of the competition, products available in the Lebanese market. A mapping of the competition was conducted through desk research and in-depth interviews.
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A market study for a car importer looking to introduce a new brand to the market. The study included the evolution of the automotive market in Lebanon, and a comprehensive competitive analysis. A financial study was conducted in order to estimate the feasibility of the models under study.
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A study for the Association of Food Importers to determine whether certain Turkish products were being sold at dumping prices in the local market. The government had banned the import of wafer and biscuits and detergents from Turkey. This was done in a bid to protect Lebanese industries from the devaluation of the Turkish lira which has caused these products in specific to become very cheap. Methodology: Desk research, in-depth interviews with manufacturers and importers, interviews with large supermarkets, and field visits to retail shops in Lebanon and in Turkey.
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A study for UNICEF to evaluate ‘E-Course on Child Protection Case Management’ designed to strengthen the professional capacity of social workers and case managers in Lebanon. The course was developed by UNICEF and the Ministry of Social Affairs (MoSA) to better address issues of violence, exploitation, and abuse among children. Methodology: Four focus groups of participants who have completed the E-course. Also assessed: Experience of end-users with online learning, knowledge gained by end-users, obstacles and challenges faced, and ways of improving and optimizing the effectiveness of the E-course.
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A study for UNICEF to analyze VASYR and VARON programs. Production of data outputs and indicators, Quality Assurance and data cleaning. Data processing using SPSS syntaxes and tabulations
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A study for Oxfam to identify the obstacles that females face in becoming active members in the economy and the steps to be undertaken to open the doors to their becoming social entrepreneurs. The study focused on North Lebanon and Bekaa with a specific focus on the seven BADAEL areas under study. Methodology: 30 focus groups and 1,800 household interviews with Syrian refugees, Palestinian refugees, and vulnerable Lebanese, in addition to 33 key informant interviews with key stakeholders.
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A study for the Ministry of Social Affairs (MoSA) and the World Bank. Identify and select two value chains in each of the six districts under study. The main objective of the study was to support MoSA in implementing and delivering support to identified beneficiaries in Bekaa and North Lebanon. Methodology: Collecting background research and figures on all sectors. In-depth interviews were conducted with key players to identify the value chains to be adopted. A prioritization matrix was formulated to assess various sectors with the highest potential. Insights were provided technical issues relevant to value chains selected by MoSA to support beneficiaries, potential job opportunities associated with each value chain, and existing support programs available. A survey with beneficiaries and farmers was conducted to evaluate their skill level and experience to identify training needs. Assessment of training institutions.
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