In an effort to better address issues of violence, exploitation, and abuse among children, UNICEF Lebanon and the Ministry of Social Affairs (MoSA) have developed an ‘E-Course on Child Protection Case Management’ designed to strengthen the professional capacity of social workers and case managers in Lebanon. The E-course is a basic training offering a solid foundation in child rights and child protection guidelines. It takes into account the needs of social workers and front-liners in Lebanon who come from different backgrounds and have varying experiences and operate in a multitude of subcultural context. InfoPro was commissioned by UNICEF to conduct four focus group discussions with a sample of participants who have completed the E-course, in order to evaluate its content and structure from the perspective of end users. InfoPro also assessed the experience of end-users with online learning, knowledge gained by end-users, obstacles and challenges faced, and ways of improving and optimizing the effectiveness of the E-course.
