InfoPro was commissioned the study. It consisted of nine focus groups carried out with participants residing in Nabatieh, South Lebanon, North Lebanon, and the Bekaa. The focus groups explored how the Informal Settlement communities evaluate the relevance, effectiveness and quality of the water, sanitation and hygiene facilities in their camps. The participants pinpointed the existence of illnesses and their relation to the sanitary and hygienic conditions in the settlements. The focus groups also discussed the interaction with WASH partners through awareness sessions and through feedback received from refugee representatives or committees.